On the one hand, LLC "Vako Motors" and on the other hand, the "Customer" have agreed on the following terms of the agreement:
1. Subject of the Agreement
1.1 This agreement regulates all relations between the "Customer" and LLC "Vako Motors" that arise from the use of the website by the "Customer", opening a personal account through the website, placing and using personal information on the account, and purchasing the products/goods posted by LLC "Vako Motors" on the website.
2. Customer's Consent to the Terms of the Agreement
2.1 By agreeing to this agreement, regardless of the form of expression, the "Customer" confirms that they have thoroughly reviewed all the terms of this publicly published agreement by LLC "Vako Motors" and expressed consent to all of these terms, including: 2.1.1. The "Customer" confirms they are a legally capable adult aged 18 or older and will comply with the terms outlined in this agreement; 2.1.2. The "Customer" confirms that they will provide complete and accurate information requested by LLC "Vako Motors" to use its services; 2.1.3. The "Customer" will strictly respect the copyright and intellectual property rights of LLC "Vako Motors" and its suppliers, and will not copy or distribute any information on the website for any purpose; 2.1.4. The "Customer" will maintain the confidentiality of their personal account and will not disclose their account information to any third party to ensure the security of their personal account; 2.1.5. The "Customer" will not act as another customer or use another customer's personal data and account; 2.1.6. The "Customer" will not engage in actions that threaten the proper functioning of LLC "Vako Motors" website or services; 2.1.7. The "Customer" will not engage in actions prohibited by Georgian law and this agreement.
2.2 LLC "Vako Motors" reserves the right to unilaterally amend this agreement at any time by posting the changes on the website - https://shop.vakomotors.ge/. LLC "Vako Motors" also reserves the right to change or remove any information or products posted on the website without prior notice to the customer.
2.3 If the relationship between LLC "Vako Motors" and the "Customer" is regulated by a special agreement, in case of conflict between the terms of this agreement and the special agreement, the terms of the special agreement will take precedence.
3. Terms of Use of the LLC "Vako Motors" Website by the Customer
3.1 When registering on the website, the "Customer" must provide only accurate and complete information for the purposes of registration and update this information if it changes. After successful registration, the "Customer" will have access to a personal account (username and password). Access to LLC "Vako Motors" services through the website is allowed only through the personal account of the account holder, and no other physical or legal person is permitted to use the account. The "Customer" is responsible for preventing unauthorized use of the account. Individuals or legal entities whose access to the website and services was previously terminated by LLC "Vako Motors" are not allowed to register another account.
3.2 By signing this agreement, the "Customer" consents to the processing and use of their personal data by LLC "Vako Motors" for the purposes outlined in this agreement. LLC "Vako Motors" may disclose the provided personal information to:
4. Cookies
4.1 LLC "Vako Motors" uses cookies. Cookies store information about users' behavior on the website to improve the quality of service. The following information is collected: • IP address • Device type • Browser type • Time, date, and duration of the website visit • Referral platform • Information about actions taken on the website
4.2 This information does not identify specific users and is used for analytical purposes.
4.3 The purposes of processing this information include: • Trend analysis • Website management • Statistics generation • Monitoring user behavior for user experience improvement • Developing and implementing effective marketing activities • Providing advice and recommendations
4.4 The customer can accept cookies when starting to use the website. If the customer does not click the relevant button and continues using the website, they will have limited access.
4.5 Cookies settings can be changed by adjusting browser settings.
5. Terms and Conditions for Purchasing Goods/Products on the Website of LLC "Vako Motors"
5.1 When the customer purchases goods/products through the website, a purchase agreement arises between the customer and LLC "Vako Motors." LLC "Vako Motors" undertakes to deliver the requested goods for a specified price.
5.2 The "Customer" may purchase goods/products from LLC "Vako Motors" either in person at the store or online through the website https://shop.vakomotors.ge/ with delivery services, which are charged separately.
5.3 To purchase goods, the customer selects the desired goods and places them in the virtual shopping cart. The customer will then proceed to the payment section under "Order from Buyer."
5.4 Upon purchasing the goods listed in the "Order from Buyer," LLC "Vako Motors" is obliged to deliver the purchased goods to the customer.
5.5 LLC "Vako Motors" accepts online orders 24/7 and delivers goods/products throughout Georgia.
5.6 The preparation and dispatch of the goods will take place: 5.6.1 Within Tbilisi - on the next business day after payment; 5.6.2 In regions - within 3 business days after payment.
5.7 LLC "Vako Motors" is responsible for delivering the purchased goods/products to the address indicated in the "Order from Buyer." The recipient must present the unique order code and personal identification document to receive the goods.
5.8 The customer is responsible for ensuring the security of the unique order code. LLC "Vako Motors" is not liable for any consequences resulting from unauthorized use of the order code.
5.9 The warranty conditions for the purchased goods, if provided by the manufacturer, are posted on the website.
6. Return Policy for Purchased Goods/Products
6.1 LLC "Vako Motors" values customer satisfaction. If the customer wishes to return the goods, they must do so within 14 days of receipt.
6.2 The customer may request a return either in writing or by contacting the LLC "Vako Motors" call center.
6.3 Refunds will be issued by bank transfer to the account used for the original purchase, including reimbursement for transportation costs. The refund will be processed within 5 days of receiving the returned goods.
6.4 LLC "Vako Motors" reserves the right not to accept the return of goods if: a) The price of the goods or services depends on changes in the financial market beyond the seller's control; b) The goods were custom-made for the customer or tailored to their specific needs; c) The goods are perishable or have a short shelf life; d) The goods were supplied in sealed packaging, and the seal was broken after delivery; e) The goods were inseparably mixed with other goods after delivery; f) The goods were audio or video recordings, or software with a broken seal; g) The goods were newspapers or other periodicals, unless subscription-based; h) The contract was concluded through a public auction; i) The goods were digital content delivered without a physical medium, and the customer knew they would lose the right to cancel the agreement by proceeding with the purchase.
7. Final Provisions
7.1 This agreement takes effect from the date of signature and remains valid for an indefinite period.
7.2 By signing this agreement, the "Customer" confirms LLC "Vako Motors" right to communicate with them via electronic communication channels.